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About annonymous mail files and missing views

Andy Pedisich  October 31 2014 03:09:34 PM
I've been seeing a problem that seems to happen relatively often.

There are mail files that suddenly seem to lose their minds.  

Image:About annonymous mail files and missing views

Instead of the traditional username,  mail server name, and unread message count, they suddenly display "Anonymous" instead of the username.  And along with this they generally complain about missing views.  When I researched this on the web, I found many explanations for causes and cures.  

Cures ranged from completely uninstalling and reinstalling the Notes client to blowing away the bookmark.nsf.

I don't like either of those solutions. It takes time to uninstall and reinstall.  Reinstall generally doesn't work unless you blow away all the system data files of the old install.  And you just can't get that time back.  And I like my bookmarks.  It's taken me years of hoarding to build that thing into the masterpiece of obsession that it is today.

What I like to do is to simply remove the mail file icon.  Then exit Notes.  Then re-enter Notes and put the mail file back on your workspace. Problem gone.

In all cases I had the following discussions with the user:

Me: When did this start happening?
User: This morning when I started Notes.
Me: What have you tried?
User: Uninstalling and reinstalling, but it was still happening.
Me: Anything unusual happen, like did you get an update from Microsoft?
User: Oh, right.  Last night there was an update and my system rebooted itself.
Me: You mean Microsoft rebooted your system after the update?
User: Yeah.  I didn't restart it. I noticed I had to logon this morning so it must have been automatic.

There you have it, folks. To sum up, Microsoft does an update and shuts down everything running, including Notes.  Since the desktop is hot, it goes down dirty and corrupts the mail file icon.  Removing and re-adding the mail file icon does a quick repair job on it.

-Andy

Location:

New mail account

Andy Pedisich  August 6 2014 09:19:22 AM
I am working on a project where I have been given a new mail account.  It doesn't matter where or what it is, it's new.

Just for fun, with only 4 messages in my inbox so far, I am trying to discipline myself.  I will retain no email unless it is really needed to see how small a quantity of email I can retain.  Enough of the 2 GB mail already.

-Andy

Location:

Got a new cert

Andy Pedisich  July 29 2014 09:31:00 PM
About a week ago I completed a new level in IBM certs.  I passed the IBM Smartcloud Notes Hybrid Config and Onboard Data Transfer test.

I had to take a special training course to be allowed to take this exam.  This means that Technotics is now authorized to assist customers with creating a hybrid environment and moving to the cloud.

I've learned details of rolling out a hybrid environment using on-premises Notes domains and the IBM SmartCloud technology.  This includes designing and developing the infrastructure, migrating all or selected parts of mail files into the IBM SmartCloud, and skills in managing the whole project.

I've done plenty of Domain consolidations in my career.  And I've done plenty of migrations.  It's very nice to be in a position to assist those who want to move all or part of their Notes domain to the Smartcloud. It's a good move for those that want to leave the infrastructure management business to someone else.

Along the way to take the course and the cert exam I had to build a new Domino lab environment from scratch for me to work with. I do this often, but rarely with the target of blending into a hybrid environment.  I got some "real life" experience of preparing mail files and uploading them to the cloud.  

I was tasked to build several Domino servers with different roles, which I chose to create them in Amazon's EC2.  It was an enriching experience.  I don't think I will ever purchase another server.  It was way too cool to build it and configure it on EC2.  I'm still quite a newbie at it, but I'll never purchase another server for the office.

-Andy

Location:

Resource reservations

Andy Pedisich  June 10 2014 03:22:32 PM
You can't change resource documents or add a new reservation if the server you're on is not the administration server for the R&R database.  Hold that thought.

If the ACL says that the admin server (the one with the key icon) is DominoTest1/Test and the actual name of the server is DominoTEST1/TEST, you won't be able to add a new reservation or change resource documents.  That's because the Lotusscript that does the comparison between the the name on the ACL and the db.server property don't do non-upper and lower case comparison.  They do a direct comparison.  And if the case doesn't match, everything stops.

I had forgotten all about that until this afternoon when it got up and bit me.

-Andy

Location:

"Test"